PRIVACY POLICY

At The Recovery Room, we are committed to protecting the privacy and confidentiality of our clients' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. By accessing or using our services, you consent to the collection, use, disclosure, and storage of your personal information as described in this Privacy Policy.

1. Information We Collect:

1.1 Personal Information:

We may collect personal information from you, including but not limited to your name, contact information (such as email address, phone number, and address), date of birth, medical history, and other relevant details necessary for your treatment and safety.

1.2 Payment Information:

When you make a payment for our services, we may collect payment details, such as credit card information or other financial information. Please note that we do not store your payment information; it is securely processed by our trusted third-party payment processors.

1.3 Usage Information:

We may collect non-personal information about your use of our website, mobile application, or other online platforms, including IP address, browser type, referring/exit pages, and operating system. This information helps us analyze trends, administer the site, and improve our services.

2. Use of Information:

2.1 Provision of Services:

We use the personal information you provide to deliver the requested services, including scheduling appointments, providing sports massage treatments, and ensuring your safety and well-being during your visits.

2.2 Communication:

We may use your contact information to communicate with you regarding appointment confirmations, reminders, updates, and other information related to your treatment. We may also send you promotional and marketing communications if you have provided your consent, and you can opt-out of such communications at any time.

2.3 Internal Operations:

We may use your information for internal purposes, such as data analysis, research, improving our services, and enhancing the overall client experience.

3. Disclosure of Information:

3.1 Service Providers:

We may share your personal information with trusted third-party service providers who assist us in operating our clinic, such as appointment scheduling platforms, payment processors, and IT service providers. These providers are contractually obligated to maintain the confidentiality and security of your information.

3.2 Legal Requirements:

We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order or government inquiry.

4. Data Security:

4.1 We implement appropriate technical and organizational measures to protect your personal