TERMS OF SERVICE

Please read the following terms and conditions carefully before booking an appointment or using the services provided by our sports massage business. By booking an appointment or using our services, you agree to comply with these terms and conditions.

1. Services:

1.1 Our sports massage business provides professional sports massage services to individuals seeking muscle relaxation, pain relief, and enhanced athletic performance.

1.2 The services provided are not a substitute for medical treatment or diagnosis. If you have any concerns regarding your health, it is advisable to consult a qualified healthcare professional before seeking our services.

2. Appointment Booking:

2.1 Appointments can be booked through our website, mobile application, or by contacting our customer service team via phone or email.

2.2 All appointments are subject to availability, and we cannot guarantee specific time slots.

2.3 In the event of a cancellation or rescheduling request, please inform us at least 24 hours in advance. Failure to do so may result in a cancellation fee.

3. Fees and Payments:

3.1 The fees for our services are clearly stated on our website, mobile application, or communicated by our customer service team.

3.2 Payment can be made through various methods, including cash, credit/debit cards, or online payment platforms.

3.3 All fees are non-refundable unless otherwise stated in these terms and conditions.

4. Code of Conduct:

4.1 Clients must behave respectfully and courteously towards our sports massage therapists and other clients.

4.2 Any inappropriate behavior, including but not limited to harassment, aggression, or sexual misconduct, will not be tolerated, and we reserve the right to refuse service or terminate the session immediately.

4.3 We maintain a strict policy of client confidentiality, and all personal information disclosed during a session will be treated with utmost privacy and security.

5. Liability:

5.1 Our sports massage therapists are highly trained professionals; however, we cannot be held responsible for any adverse effects resulting from the services provided.

5.2 Clients must disclose any pre-existing medical conditions, injuries, or allergies prior to the session to ensure their safety and well-being.

5.3 We are not liable for any loss, damage, or theft of personal belongings during your visit to our premises.

6. Health and Safety:

6.1 Clients must inform the sports massage therapist of any change in their health condition before each session.

6.2 If you are feeling unwell or have any contagious conditions, such as a fever or infectious skin diseases, we may not be able to treat and should be informed on the consultation form